Download a PDF Version of Doug's Brochure Front & Back Sides

Carlen Media Group - (Leadership/Teamwork/Service) - Read Entire Letter
"Wow! Wow! and Wow!....pretty much sums up your presentation at the Tony Robbins' Personal Power Seminar. You were sensational!!  I especially appreciated the fact that you customized a program to fit the needs of our audience. You did your homework and it showed! The audience loved your storytelling, unmistakable depth of knowledge and quick wit. You held their attention throughout the entire program.  In short, Doug, you made us look good!!"

Merry Maids - (Leadership/Communication) - Read Entire Letter
"I can say with certainty that you were the best speaker we've had in recent years. You were easy to follow and your illustrations were most interesting. The audience stayed with you the entire hour which passed far too quickly."

Scudder Investments - (Leadership/Customer Service) - Read Entire Letter
"Our clients were not only entertained by your energetic and entertaining presentation but they learned something they could take back and apply within their organization. I also wanted to thank you Doug for all your pre-event reserarch."

Conseco - (Leadership/Customer Service/Change Management) - Read Entire Letter
"You have given over 40 presentations to our clients. You consistently provided them with substantiv, content-rich material in a presentation style that is always upbeat and entertaining. In essence, we got a motivational speaker and a business consultant wrapped into one package!"

Pepsico - (Communication/Leadership/Change) - Read Entire Letter
"Your engaging style and personal experience supported your key topics of communication, leaerhip and the need for constant change. We are in a hugely competitive market and your stories of how Disney differentiated itself from the competition were inspiring to all."

Remedy Intelligent Staffing - (Teamwork, Service Excellence) - Read Entire Letter
"You gave what was without a doubt the best presentation we have ever had. I would like to commend you on your pre-event research. Anyone hearing you would assume that you are a long term Remedy employee due to the skillful way you meshed our company culture, vocabulary, and methods into your presentation."

Regions Bank - (Maintaing Service During Change/Teamwork) - Read Entire Letter
"Your presentation on how to maintain excellent customer relations during change, in this case a merger, was superb. By spending a significant amount of your time learning about our bank, the acquiring bank, and the specifics of the merger before the event, you were able to deliver a detailed presentation that was meaningful."

LaSalle Advisors - (Customer Service) - Read Entire Letter
"You have a unique ability to captivate an audience with your delivery and humor while also communicating pertinent and relevant information. Your keynote presentation was the highlight of our conference."

IBM - (Diversity) - Read Entire Letter
"The key to your successful presentation was your ability to blend an important message with an approach which is effective to an international audience. The examples you shared from your days with Disney in Japan and the U.S. made your message all the more enjoyable."

Sandia National Laboratories - (Leadership) - Read Entire Letter
"Our Management Team Leadership Conference was a success and your keynote presentation set the tone for the entire day. Your willingness to take time before the conference to understand our needs in terms of the change process was very appreciated and recognized as a key factor for success!" 

KPMG Peat Marwich - (For U.S. Postal Service) (Customer Service/Communication) - Read Entire Letter
Your reputation as an excellent and well-prepared motivational speaker proceeded yourself and you proved that your recognition is well-deserved. Rather than speak about generalities, you communicated your message through the use of relevant information and topics that the audience was knowledgeable and comfortable with."

Soft Network Users Group - (Teamwork/Communication) - Read Entire Letter
"I was absolutely swamped with an overwhelming number of responses from the members...all positive. Your keynote set a tone that we managed to carry through to the close of the conference.  You were so highly regarded, I have been 'required' to work on the selection of next year's speaker!"

United States Air Force - (Customer Service) - Read Entire Letter
"Your presentation was top notch and extremely well received. I would heartily and without reservation recommend Doug to any organization interested in giving its employees a peek at the dividends of investing in exceptional customer service."

Accenture - (Anderson Consulting) - (Diversity) - Read Entire Letter
"I found your presentation to be right on target regarding the need for cultural diversity and sensitivity. I felt that your diligence and research was well founded and helped to tailor the presentation for our specific needs."

Merrill Lynch - (Customer Service) - Read Entire Letter
"Thank you for a wonderful learning experience. Your witty Disney experiences offer invaluable lessons in client service.Your references to our personal challenges made for a seamless presentation. You left the participants enlightened and energized".

Sundstrand - (Diversity) - Read Entire Letter
" Your insight on the challenges and opportunities associated with working across cultures really enhanced our program and what we were trying to accomplish. We greatly appreciate the time and effort you spent learning about our business and weaving 'real life' Sundstrand situations into your remarks."