I very recently had the pleasure of having Doug Lipp speak to about 110 of my HR professionals from the US and Canada. Not only was he an impeccable speaker and presenter to drive thought proving questions and cultural change. But he is also an amazing person. I greatly look forward to future dialogue and work with Doug Lipp.
Everyone enjoyed Doug’s presentation. I think it accented well our desire to improve our customers’ experience with BASF. The mix of humor and seriousness really kept the audience engaged.
Our team is still talking about Doug’s presentation and many are currently actively reading the book “Disney U”! Doug did a great job of learning our business, challenges, and examples of how customer centricity was not just a term, but a way of life at Disney with his presentation. Bottom line, we are all challenging ourselves to continue to grow in this area with our customers and using Doug’s examples as vision posts to guide us.
“We all enjoyed the speech you gave to the dealers. We appreciate that you visited some of our dealerships and got to know the ‘ins and outs’ of our business firsthand! Every one of my staff members found Doug Lipp’s closing comments extremely beneficial and value added.”
Doug Lipp presented to our sales team at a national sales meeting. Doug’s presentation was high energy and right on target. He was inspiring, funny, and most of all interesting. Doug was an absolute professional. He was on time, on topic and very personable. The group was pleased to have someone with such an incredible outlook on life. We would hire Doug again! – Senior Vice President
The work you put into your presentation and your efforts helped train us – because of that we were recognized for the focus we put into our team’s needs. We earned the training team of the year! – Director, National Accounts
Doug did an excellent job speaking for Bunge. He spoke to a very international audience and connected with them very quickly and easily. Doug spoke of his experiences that crossed many cultures and helped us recognize cultural differences. Bunge would clearly hire Doug again.
Summary of post committee survey questions:
-Very positive feedback and comments the overall perception is that Doug Lipp managed to communicate about internal customer service, leadership and organizational change with high relevance to CEVA’s organization.
-Best speaker I have ever heard
– His presentation directly correlated to our own internal customer service and communication. He also helped to put a different view point on some of our internal issues.
– He was very entertaining and inspiring and it was easy to make the connections between his stories and problems and ours.
I am happy to report IDDBA’s Retail Management Forum was a great success! Your sessions received excellent marks from our attendees. Your session not only gave attendees usable information for their jobs, but did so in an entertaining way that held their attention for over two hours! That is no easy feat!”