Alberta Minister of Culture

In the training that Doug did for sixty employees of the Alberta Government’s Culture Ministry, he not only looked at the Disney way of doing things, but branched beyond that into specific, focused exercises that really served our needs. Doug and Pam were great to communicate and work with and they always let us know that we would achieve our goals and send our people away with a better understanding and skill set with which to give our guests a fantastic visitor experience. True popcorn empowerment.” -Director