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All keynote and training topics are available as virtual options. As always, Doug’s content is highly customized for current trends and unique content to every organization. We also have an extensive LMS library available for your training staff and department leaders, OR use one of our recommended facilitators

First Midwest Bank

Doug is WOW . . . dynamic and packed full of solid information related to customer service; shares a lot of Disney examples, but weaves in Starbucks, Ebay and other great companies. According to our leadership here, ‘it was a home run.’ I personally took a large page of notes back to work on. Loved every minute of it!