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All keynote and training topics are available as virtual options. As always, Doug’s content is highly customized for current trends and unique content to every organization. We also have an extensive LMS library available for your training staff and department leaders, OR use one of our recommended facilitators

Universal Protection Services (x7)

Doug is a true professional who weaves great stories and provides outstanding results. He did a wonderful job, and everyone raved about him.The feedback was uniformly positive. Doug’s opening was particularly effective. The integration of many of Doug’s principles into Universal’s revised Customer Service training. – Director of Training and Development – Director, Training and Development

Every associate enjoyed you as a speaker. This morning, my email and voice mailboxes were full of the same kudos. Your way of driving serious messages home with humorous tales was very effective with our diverse group of associates. Many associates also voiced how impressed they were by your personalization of the presentation to our industry.