Doug is a true professional who weaves great stories and provides outstanding results. He did a wonderful job, and everyone raved about him.The feedback was uniformly positive. Doug’s opening was particularly effective. The integration of many of Doug’s principles into Universal’s revised Customer Service training. – Director of Training and Development – Director, Training and Development
Every associate enjoyed you as a speaker. This morning, my email and voice mailboxes were full of the same kudos. Your way of driving serious messages home with humorous tales was very effective with our diverse group of associates. Many associates also voiced how impressed they were by your personalization of the presentation to our industry.