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Petronas

You were far and away one of the group’s most impactful exchanges. They walked away not just with a more open mind but a more open heart. I noticed that in the conversations on the bus and during their final internal workshop event they specifically appreciated the way you would always tie back those wonderful personal and Disney stories back to a simple question, “are you showing empathy, are you human?” More than once they quoted the iron fist/velvet glove approach. The examples that certainly seemed to “land” with them were the case of the “lost princess” … provoked some powerful emotion in the audience. Without further ado though, some verbatim feedback:
· Highly inspired
· Very passionate and engaging
· Open up thinking and how we look at customers
· Fun! And learned a lot

Thermo Fisher Scientific

Doug was the closing speaker at our national sales convention. The audience contained hundreds of sales professionals and Doug kept everyone engaged and attentive with his lessons from Disney University on how to build and maintain a customer-centric culture. If you are looking for an excellent speaker to bring a customer focus to your sales organization look no further than Doug Lipp.”
-Director of Sales

Schneider Electric – Saudi Arabia

You absolutely plussed the show in such an inspiring and moving way. These guys were very touched. Your contagious energy, warmth, passion and master craft for what you do really struck a deep chord in the participants. In a word, the experience the group had with you all was unforgettable.
Your narrative on Disney’s way. “Walking the park”, “plussing the show” and “dreamers and doers” in particular were paramount to the group’s learning and sparked ideas for their own change. The group was profoundly impacted by your Snow White “lost princess” story and actually, it had a few of them getting a tad emotional during the next day’s debriefing session. In fact, they referred back to your lessons many times throughout the final synthesis workshop as they reflected on each different learning exchange they had and the leaders they interacted with. You provided many tools for them to actually conceptualize their change tasks at the end of the week.

Eversource Energy All Staff Meeting (x3)

Being with Doug is truly a pleasure, and we missed you being with us during his three presentations! Doug always gives such wonderful credits to his team…you being a very special and integral partner of his life and where life’s journey has lead… life is grand, & I am very grateful our paths have crossed‎ in this journey.

Your sessions were terrific! We really appreciate the insight!

Eversource Energy Leadership Team

Being with Doug is truly a pleasure, and we missed you being with us during his three presentations! Doug always gives such wonderful credits to his team…you being a very special and integral partner of his life and where life’s journey has lead… life is grand, & I am very grateful our paths have crossed‎ in this journey.

Your sessions were terrific! We really appreciate the insight!