Customers and employees from around the world are changing the way business is done at home. The Changing Face teaches you vital strategies to attract and retain this rapidly-growing customer and employee base and expand your business, large, or small. Readers will develop \”Cultural Sense,\” learning how to overcome obstacles to a global service and leadership approach. Includes a foreword by Peter Ueberroth and testimonials from prestigious business leaders such as Ken Blanchard, co-author of The One Minute Manager\”


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Foreward by Peter Ueberroth (PDF) Download
Introduction by Doug Lipp (PDF) Download
Chapter 1 (PDF) Download


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