“Doug is our #1 Speaker” Doug spoke at a conference of McDonald’s Franchisees and Restaurant Managers, and his presentation was one of the highlights of the event. His delivery was engaging, his examples were relevant, and he resonated with the entire audience. By having Doug speak at the beginning of our event, it got our entire team excited about what is possible when an organization focuses on providing an outstanding experience to its guests. — Chief Operating Officer at McDonald’s Corporation