Doug Lipp - Blog

“There is great comfort and inspiration in this feeling of close human relationships and its bearing on our mutual fortunes—a powerful force to overcome the “tough breaks” which are certain to come for most of us from time to time.”                              

The slippery slope to mediocrity is a fate awaiting far too many organizations that have enjoyed success. Success can leave any organization vulnerable to a host of debilitating culture villains; previously unacceptable attitudes and behaviors that mysteriously become… acceptable: “We’re making barrels of money, why change now?”

Robots! We’ve all become robots! The lab technician (phlebotomist) who robotically stabs the needle in the patient’s arm without any greeting, or smile. The grocery store employee who robotically stocks shelves, never looking up to see if customers need help. Better yet, when asked about the location of a product, that same employee�

Welcome to the earliest days of the merger between Company A and Company B: Both enjoy tremendous success in their respective countries. Both embrace their rock-solid corporate cultures and values, especially integrity. Both are committed to this merger. This merger is doomed. Both companies put their best engineers on the newly me

One of the most confounding questions—before and after the pandemic—countless of us struggle to answer continues to be: How do we define happiness? The vast number of books, articles, and YouTube videos devoted to this topic cause even more hand-wringing and confusion: Why can’t I be like that person? They make it look so easy!