Anything supported by three pillars is inherently weak; lose one and everything comes crashing down. Organizational culture is no different. Whether you own a small company, run a non-profit, or lead a team of thousands, your organizational well-being rests upon these three pillars: Hiring Right Training Right Treating Right Unfort

The world lost a true Dreamer and Doer when Disney Legend Marty Sklar passed away on July 27. I was honored and lucky to have known him in two very different stages of my life; during my career at Disney, and later as a dear friend with whom I shared the stage at public events and during book signings. Forever etched in my memory is the quiet

Consider which company uses these words: • Blue Buddy (a mentor) • Blue Juice (energy/motivation) • Blue Views (staff meetings) • True Blue Points (customer loyalty program number) Receiving a guided tour of the Jet Blue University in Orlando, Florida ranked as the highlight of a recent conference where I spoke. During the tour of

                Scenes from “Billions,” the hit TV series from Showtime, often contain nuggets of wisdom … if one can get past the profanity-laced tirades. In a recent episode, a rant by protagonist Bobby “Axe” Axelrod systematically lays out a challenge that every organiz

Gathering life lessons from great leaders opens so many doors. I recently had the opportunity to chat with Greg Hicks, owner and founder of Impressions Catering in Cleveland, Tennessee. Greg opened new doors for me. Despite the rough and tumble catering world he works in, Greg has thrived. Like many of us, though, Greg had to learn some lesso