Doug Lipp - Blog

The following quote from Walt Disney sits right above my desk. It is a constant reminder to always think of how to improve … from the perspective of clients and employees, NOT mine: “Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring ot

Picture the following scenario in front of “its’ a small world” at Disneyland:   "Timothy, a custodial cast member, is scurrying about sweeping up trash when he hears the child crying. Making his way through the guests converging on source of this commotion, Timothy sees the problem. A small boy, melting down in tears, is focused o

“Culture evolves in one of two ways: by design … or by benign neglect.” - Doug Lipp  Far too many organizations struggle to create—much less sustain—their culture. Indications of a dysfunctional culture are usually crystal clear … if only one’s eyes and ears are open.  Although a thorough organizational culture asse

  COVID-19 turned our world upside-down, forcing us all to assess our personal and professional priorities. Working with clients to assess post-Covid coping strategies, (Virtual workplace? Hybrid? Everyone to the office … every day?) helped me as much as them.   Yes, the medical component of the Covid crisis might be in the rea

Ready to transform your organization's culture?  Join me on a journey of discovery with the "90 Second Culture Coach" — get insights, examples, and challenges to elevate the health of your organization's culture! In this preliminary video, I define a "Culture of Significance" as the key to building powerful and thriving organizations. Let