“The Blank Sheet of Paper” Creative Process: My Weekend with Disney Legend and Chief Imagineer Marty Sklar
Published on: January 9, 2015
The meeting with Walt Disney was fast approaching and Marty had a lot of work to do. If Walt liked his proposal, the possibilities for Marty’s future at Disneyland were limitless. On the other hand, if Walt didn’t like Marty’s idea …
Marty, still a junior at UCLA and with no business experience, had just been handed the opportu
Snow White and the “Lost Princess:” How Would Your Team Handle This?
Published on: December 14, 2014
This story will rip the callouses right off the most callous person.
Wiping the tears from my eyes, I cleared my throat, straightened my tie, and then stepped onto the stage and into the spotlight. The first few words out of my mouth lacked the usual “pop” and energy I am so used to summoning. Barely able to focus on the confidence monitor con
Earn Your Ice Time: My Afternoon with Wayne Gretzky
Published on: October 29, 2014
Having the honor of sharing the stage with a recognized sports or entertainment star is something I enjoy in my line of work. However, sharing the stage with a world-famous star who also blows my mind with insight is a rarity.
Not so with Wayne Gretzky.
Recognized world-wide and worshipped in Canada, this ice hockey icon/demigod and I recentl
Put Away Your Smartphones and Look Each Other In the Eye!
Published on: August 27, 2014
I recently did some work for Menard’s, the fabulously successful home improvement store company headquartered in Eau Claire, Wisconsin. Although primarily located in the Midwest region, Menard’s is a powerful brand, dedicated to service and quality. They are on the move and Home Depot and Lowe’s should be on the lookout.
While touring a Me
Are You Missing a Golden Opportunity to Connect With Customers and Employees?
Published on: August 18, 2014
“Walt Disney would regularly walk through Disneyland, looking for problems or things to improve. He was good at it and always welcomed suggestions. I copied his routine. I continually walked through Disneyland, looking for different things, people problems. Facts are easy to identify, I was looking for feelings that were bothering Cast Members.