Disney’s Culture of Success: Work Hard, Play Hard
Published on: March 4, 2014
“The business we’re in, if we can’t have fun, how could we expect the public to have fun?”
Disney University Founder, Van France
Over the years, Disney theme park cast members and their families have enjoyed unique events that energize, motivate and—in some cases—literally “shed light” on park operations:
* What does the ins
Walt Disney’s Mandate: "Keep the Park Fresh"
Published on: February 21, 2014
Keep the Park Fresh
Fresh encompasses Walt Disney’s strategy for keeping Disneyland relevant and competitive; the never-ending pursuit of perfection. Walt’s philosophy of keeping the park clean, fresh and friendly extends to every cast member and every attraction. Timely upkeep of attractions keeps them fresh. Continuous development of cast
Lessons from Disney University: The Four Essentials of Successful Training
Published on: February 16, 2014
Despite the resources at their disposal, too many training departments struggle to provide an educational experience that survives beyond the walls of those very classrooms or the pages of their training manuals. And too many training departments fail to get employees’ support of concepts, strategies, guidelines, rules, regulations, ideas and pro
Executives Who Don’t Exude These Qualities Lose Employees’ Hearts and Minds
Published on: January 28, 2014
Capture Hearts and Minds
It’s More Than Mickey Mouse and Donald Duck
“A maxim of the movie industry is that ‘it takes a happy crew
to produce a happy show.’”
Van France, Founder, Disney University
Disney University, 1982.
Dick Nunis, hoping to catch a quick cat-nap, slumps into a chair at the back of the darkened room
Words of Training Wisdom from Disney Legends
Published on: January 12, 2014
“Marketing is the time and money you spend to get people in the door. Training is the investment you make to get guests to come back and cast members to stay; it creates loyalty.”
Jim Cora, Retired Chairman, Disneyland International
Jim Cora's Disney career spanned 43 years. He was hand-picked by Walt Disney to help start the Disney Universit