Disney University and "Mary Poppins": What’s the Connection?
Published on: December 20, 2013
The Wonders of Powerful Storytelling
“That’s what storytellers do. We restore order with imagination. We instill hope again and again.” Tom Hanks, in his portrayal of Walt Disney, uttered these words in one of the most poignant scenes in the just-released Disney film, “Saving Mr. Banks.” This comedic drama sheds light on the challenges W
Why Can’t We All Switch-On Our “Manner Mode?”
Published on: November 19, 2013
Returning to Japan after a 9-year absence reminded me of why I first fell in love with the culture and language over 40 years ago. The Japanese are polite!
Riding on the infamously-crowded subways of Tokyo serves as one of many reminders of this society of “other-centered” people. Always mindful of not imposing on each other’s space, the J
Letters from Van France: How a Disney Legend Changed a Life
Published on: October 14, 2013
Get a box of tissue and be prepared to read through tear-filled eyes.
Disneylander Jerry’s story.
Note: October 2, 2013 marks the last day of Van France’s 100th year. Van was an icon – a genius in sharing Walt’s vision of training and hiring “The Disney Way.”
There are countless impactful quotes
Spanning Cultural, Linguistic and Generational Gaps: Do You Know How?
Published on: August 8, 2013
“Managers need to know that the people they supervise are different from what they were ten years ago.” &
Disney University and Corporate Culture: A Crucial Lesson
Published on: July 31, 2013
It’s Hard Work: Is Your Organization Ready?
Many executives and training professionals are envious of the Disney University. People think Disney trainers have an advantage. Quite a few think that if they had all that famous stuff, their training programs would be equally well attended and everyone would be enthusiastic. The excuses and ra