This story will rip the callouses right off the most callous person. Wiping the tears from my eyes, I cleared my throat, straightened my tie, and then stepped onto the stage and into the spotlight. The first few words out of my mouth lacked the usual “pop” and energy I am so used to summoning. Barely able to focus on the confidence monitor con

Having the honor of sharing the stage with a recognized sports or entertainment star is something I enjoy in my line of work. However, sharing the stage with a world-famous star who also blows my mind with insight is a rarity. Not so with Wayne Gretzky. Recognized world-wide and worshipped in Canada, this ice hockey icon/demigod and I recentl

I recently did some work for Menard’s, the fabulously successful home improvement store company headquartered in Eau Claire, Wisconsin. Although primarily located in the Midwest region, Menard’s is a powerful brand, dedicated to service and quality. They are on the move and Home Depot and Lowe’s should be on the lookout. While touring a Me

“Walt Disney would regularly walk through Disneyland, looking for problems or things to improve. He was good at it and always welcomed suggestions. I copied his routine. I continually walked through Disneyland, looking for different things, people problems. Facts are easy to identify, I was looking for feelings that were bothering Cast Members.�

“The cold reality is that I may be good at creating new programs, but I’m a lousy administrator. I get nervous and fidgety in meetings and hate rules, regulations, policies, procedures as well as what were becoming popular, budgets.” Van France, Founder, Disney University One Person Can’t Do It All Van France had the rug pulled out from